Profit Club

• Dear Valued Customer,
• We are thrilled to announce the re-launch of our enhanced E-Commerce & New Loyalty Program, “Al Jazira Profit club”, designed to reward you for your continued support and loyalty.

• What’s New?
• Seamless Shopping Experience: Enjoy a smoother, faster, and more intuitive shopping experience.
• Earn Points: Earn points with every purchase and redeem them for exciting rewards.
• Easy Tracking: Keep track of your points and rewards effortlessly.
• Early Access: Be the first to know about new products and special offers.
• Exclusive Offers: Get access to app-only & Instore deals and promotions.
• Special Discounts: Enjoy exclusive discounts and offers available only to Al Jazira Profit Club members.

How to Get Started:

• Download the App: Available on both iOS and Android & Huawei Play stores.
• Sign In: Use your existing account or create a new one
• Explore & Shop: Discover new products and enjoy exclusive deals.
• Earn & Redeem Points: Start earning points with every purchase and redeem them for amazing rewards.

We appreciate your continued support and can’t wait for you to experience the new and improved app. If you have any questions or need assistance, our customer support team is here to help.

Thank you for being a valued member of our community!

• The Al Jazira Profit Club functionality will be available in Aljazira Mobile App. The App will help customers to place the orders from their Smart Phones and manage their loyalty points / Loyalty Vouchers etc.,
• The existing loyalty voucher will be available on the loyalty account which can be redeemed before 31 December 2024.
• As a big thank you to all our Customers we not only bring you the best products from across the world but we give you money back as well!!!

How our Loyalty Points Calculated.

• BD 1 spent is equal to 2 points and on selected items get 4 to 6 points.
• Customer should have minimum 100 points for redemption.
• 100 Points are equal to BD 1.
• Discounted / Promotion items are not eligible for loyalty points.
• Points can be enquired @ POS counters and can be seen in the Mobile App.

• Questions & Answers
• Q: What is the Al Jazira profit Club - Program?

  A: Al Jazira Profit Club is a Loyalty rewards program and our way of saying “Thank you” for shopping with us. As a member of this program, it entitles you to earn points for almost every Dinar spent in Al Jazira stores & E-Commerce Portal. Membership also entitles you to exclusive benefits such as earning double points or triple points on selective items, brands or categories.

  Points can be redeemed at our Stores or E-commerce Mobile App or E-Commerce Portal.

• Q: Am already a member of existing loyalty program, what do I do?

  A: Existing loyalty App will be upgraded and new features will appear, whenever you do a transaction at our store, please show the QR code the transaction will be recorded as loyalty transaction.

• Q: How do I Sign up to the Al Jazira Profit Club – Loyalty Program?

  A: Download AlJazira Mobile App from iOS / Android / Huawei App stores. Sign up with your Name, Email, Mobile Number, CPR Number, Date of Birth. Enter your Al Jazira Loyalty card number if you are already a member. If not choose to create a new Loyalty number.

  You are now joined to the Al Jazira Profit Club!

• Q: How to accumulate the points?

  A: Al Jazira Profit Club QR is available in the Al Jazira Mobile App. Simply show the QR to cashier, while doing the transactions at our stores, the points will be added to your account.

• Q: When can I see my Points in the App after doing a transaction?

  A: Usually it takes 24 hours to reflect the points in your App.

• Q: If I don’t have my mobile phone, points can be added to my account.

  A: The specific account QR code is mandatory to add points. Please make sure to show your QR to the Cashier.

• Q: What are the Points validity?

  A: 1 Year.

• Q: Are there any purchases that will be excluded from earning points?

  A: Yes, Promotion products, Tobacco & Dairy products are excluded from Al Jazira Profit Club rewards.

• Q: Can I earn points for purchases made before I enrolled?

  A: No

• Q: what will happen to my previous loyalty vouchers?

  A: Previous loyalty vouchers will still appear in the App. However, the Voucher validity is 6 months from the issue date. Hence, please redeem them asap.

• Q: How is the points calculated?

  A: Each BD 1 spent on any items except Tobacco & Dairy products will earn 2 point.

  Example 1 :- If you shop for BD 4 (Items Except Tobacco & Dairy) you will earn 8 Points.

  Example 2 :- If you shop for BD 4 (BD 2 Tobacco Items & BD 2 other items) you will earn 4 points.

• Q: How will I know how many points I have in my account?

  A: You can enquire your balance points at our POS counters.

  You can also see the balance points in the Mobile App.

• Q: How will I know how many points I have earned in the transaction?

  A: The points earned / redeemed will be printed on each transaction receipt. Also, you will see points earned / Redeemed against each transaction under “My History” in the App.

• Q: If I return any product which was bought previously what happens with the points?

  A: Upon returning the products you will get negative points to the extent of the value of products you returned.